At cv999, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the cv999 platform, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no confusing legal language, just clear answers.
cv999 uses industry-standard encryption to protect every piece of data you share with us.
Six things cv999 promises about how your data is handled
All personal data stored on cv999 is protected using industry-standard encryption. Your account details, payment information, and transaction history are secured at rest and in transit. We do not store sensitive payment data on our own servers.
cv999 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account, process transactions, and improve the cv999 platform experience for Bangladesh players.
You have the right to access, correct, and request deletion of your personal data held by cv999. These rights can be exercised by contacting our support team at any time. We respond to all data requests within a reasonable timeframe.
cv999 only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data for the sake of it. If we do not need it, we do not ask for it.
Where cv999 shares data with third parties — such as payment processors or identity verification services — we only work with trusted, vetted providers. All third-party partners are contractually required to handle your data securely.
If cv999 makes significant changes to this Privacy Policy, we will notify you by email or through a notice on the platform. We will always tell you what has changed and why, so you are never left guessing about how your data is being used.
This Privacy Policy describes how cv999 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the cv999 platform. It applies to all users of the cv999 website and mobile application, including players based in Bangladesh.
By registering an account on cv999, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this Privacy Policy, you should not register or use cv999.
cv999 takes data privacy seriously. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection standards. This policy is written in plain language so that every cv999 player in Bangladesh can understand exactly how their data is being used.
This Privacy Policy should be read alongside the cv999 Terms and Conditions. Together, these documents govern your relationship with the cv999 platform.
cv999 collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration and age/identity verification |
| Contact Data | Email address, phone number | Account communication, support, and notifications |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals on cv999 |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud prevention, and performance |
| Usage Data | Games played, session duration, betting history | Responsible gaming monitoring and platform improvement |
| Communications Data | Support chat logs, emails sent to cv999 | Customer support and dispute resolution |
cv999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
cv999 collects your personal data through the following means:
cv999 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which cv999 uses your data are:
cv999 does not use your personal data for unsolicited marketing without your explicit consent. If you have opted in to receive promotional communications from cv999, you can opt out at any time through your account settings or by contacting support.
cv999 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in securely, and understand how players use the site. A cookie is a small text file stored on your device when you visit cv999.
The types of cookies used on cv999 include:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the cv999 platform. Essential cookies cannot be disabled without preventing you from using the platform.
cv999 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal compliance obligations. The specific retention periods for different categories of data are as follows:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Transaction and financial records | Minimum 5 years from the date of the transaction |
| Customer support communications | 3 years from the date of the interaction |
| Technical and usage data | Up to 2 years from collection |
| Identity verification documents | 5 years from submission or account closure |
After the applicable retention period, cv999 will securely delete or anonymise your personal data. In some cases, legal obligations may require us to retain certain data for longer periods, in which case we will inform you where possible.
cv999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While cv999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your cv999 account and never share your login credentials with anyone.
If you suspect your cv999 account has been accessed without your authorisation, contact our support team immediately. We will investigate and take appropriate action to secure your account.
As a cv999 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the cv999 support team:
You can request a copy of the personal data cv999 holds about you at any time.
If any data cv999 holds about you is inaccurate or incomplete, you can request that we correct it.
You can request deletion of your personal data, subject to legal retention obligations that may apply.
You can object to cv999 processing your data for certain purposes, including direct marketing.
You can request your personal data in a structured, machine-readable format for transfer to another service.
You can request that cv999 restricts processing of your data in certain circumstances while a query is resolved.
cv999 will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure we are responding to the correct person.
cv999 is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If cv999 becomes aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the data, and return any deposits made.
If you are a parent or guardian and believe your child has registered on cv999, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
cv999 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you by email or through a prominent notice on the cv999 platform before the changes take effect.
The date of the most recent update is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically so you stay informed about how cv999 handles your personal data. Your continued use of cv999 after any update constitutes acceptance of the revised Privacy Policy.
cv999 will never make changes to this Privacy Policy that reduce your rights without giving you clear advance notice and the opportunity to close your account if you do not agree.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how cv999 handles your personal data, please get in touch with our support team:
For questions about responsible gaming tools or self-exclusion, please visit our dedicated Responsible Gaming page. For the full terms governing your use of cv999, see our Terms and Conditions.
Your privacy is protected from the moment you register. Create your cv999 account in two minutes, deposit from ৳200, and access live casino, lottery, racing, and more — all on a platform built for Bangladesh players.
18+ Please play responsibly. cv999 is for entertainment purposes only.